Privacy Policy

When you use PopMerch, we may collect:

• Name
• Email address and/or phone number
• Instagram username (if you choose to contact via Instagram)
• Delivery location (e.g., city/area)
• Order request details (product, variant, notes)

We also collect basic technical data automatically (e.g., device type, browser, and pages visited) to help the site function and improve performance.

We use your information to:

• respond to your order requests,
• confirm availability and delivery options,
• communicate updates about your request,
• prevent fraud or misuse,
• improve the website experience.

We take reasonable steps to protect your data and limit access. Order requests may be stored in our systems (e.g., database/email) so we can manage your request and provide customer support.

We do not sell your personal data. We may share limited details only when necessary to fulfill your request (for example, with logistics/shipping providers or suppliers), and only to the extent required to process the order.

If you choose Instagram communication, your request may be handled partly via Instagram messaging. Please note that your use of Instagram is also governed by Instagram’s privacy policies and terms.

We retain order request information only as long as needed for:

• responding to your request,
• recordkeeping and customer support,
• operational and legal needs.

You may request deletion of your data unless we must retain certain information for legitimate purposes (e.g., payment records).

You may contact us to:

• request access to the information we hold about you,
• request corrections,
• request deletion (subject to retention needs).

PopMerch may use essential cookies/technical storage required for site functionality and performance. We do not use cookies to sell personal data.

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.